Returns & Exchanges
At OffGrid Living, we want you to be fully satisfied with your sustainable fashion choices, which is why we offer a 30-day return policy for all unworn garments in their original condition. Whether the fit isn't right or you've changed your mind, we are committed to making the return process as seamless as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the unworn apparel back into its original eco-friendly packaging, ensuring all hangtags and labels remain attached.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the items, we will process your refund or exchange within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing