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DJI Matrice 4TD Drone

DJI Matrice 4TD Drone

DJI Matrice 4TD Drone

Description 

Dock 3 Compatible Drone System

The all-new water and dust-resistant DJI Matrice 4D and 4TD are specifically designed for DJI Dock 3, offering extended flight time, and can pair with DJI RC Plus 2 Enterprise for standalone use. Both drones are equipped with a wide-angle camera, a medium tele camera, a tele camera and a Laser Range Finder. Matrice 4D is highly effective for professional high-precision mapping and detailed surface inspections. Matrice 4TD is equipped with an infrared thermal camera and a new NIR auxiliary light, making it suitable for a wide range of applications such as infrastructure inspections, emergency response, and public safety.

Key Features

    • Thermal Camera: 640×512 resolution, f/1.0, ~53 mm equivalent Infrared super-resolution 1280×1024
    • Wide-Angle Camera: 1/1.3" CMOS, 48 MP f/1.7, ~24 mm format equivalent
    • Medium Tele Camera: 1/1.3" CMOS, 48 MP f/2.8, ~70 mm format equivalent
    • High Performance Drones: The all-new water and dust-resistant DJI Matrice 4D and 4TD are specifically designed for DJI Dock 3

High-Performance Drones

The all-new water and dust-resistant DJI Matrice 4D and 4TD are specifically designed for DJI Dock 3, offering extended flight time, and can pair with DJI RC Plus 2 Enterprise for standalone use. Both drones are equipped with a wide-angle camera, a medium tele camera, a tele camera and a Laser Range Finder. Matrice 4D is highly effective for professional high-precision mapping and detailed surface inspections. Matrice 4TD is equipped with an infrared thermal camera and a new NIR auxiliary light, making it suitable for a wide range of applications such as infrastructure inspections, emergency response, and public safety.

Longer Flight Time, Robust Protection

Longer Flight Time, Robust Protection

When fully charged, Matrice 4D/4TD delivers an impressive flight time of 47 minutes at a speed of 15 m/s, achieving a remarkable 37% increase in operation time. [11] At a radius of 10 km, these drones provide 18 minutes of operation. [12] Both models are designed to endure harsh conditions with an impressive IP55 dust and water resistance rating.

Obstacle Sensing for Safe Operation

Obstacle Sensing for Safe Operation

The Obstacle Sensing Module [4] for Matrice 4D/4TD combines rotating LiDAR and millimeter-wave radar technologies for precise 12mm wire-level obstacle avoidance at speeds up to 15 m/s in complex power line crossings, as well as enhanced positioning in low-light conditions. [5] Operational safety are ensured for varying environments of power distribution network and the intricate layouts of substations.[15]

Excels in Low-Light Environments

Excels in Low-Light Environments

Matrice 4D Series drones feature four high-resolution, low-light fisheye lenses, significantly enhancing [11] visual low-light positioning and obstacle sensing capabilities. The new Night Scene mode offers full-color night vision. Matrice 4TD additionally provides IR-Cut Filter feature for black-and-white night vision and 24/7 operations, as well as a new NIR auxiliary light that can cover distances up to 100 m. [10]

Matrice 4TD's infrared thermal camera supports the UHR Infrared Image mode with image resolutions up to 1280 × 1024 and a High-Res mode for detailed temperature readings.

Clear Vision and Stable Images

Clear Vision and Stable Images

Matrice 4D Series drones are equipped with medium tele and tele cameras with foreground stabilization. The medium tele camera is effective for medium-range inspections, detecting pins and cracks from 10 meters, and clearly reading instrument data at substations. [16]

The 48 MP tele camera captures details, like signs, from up to 250 m away. [17] When using Matrice 4TD's tele camera as the aircraft is hovering in a windless environment, the gimbal can tilt upwards by 80 degrees, making bridge underside defects clearly visible.

Upgraded stabilization keeps foreground subjects clear during telephoto shots at 10x zoom or higher.

High-Precision Surveying

High-Precision Surveying

Matrice 4D Series drones excel in high-precision mapping, offering a new 5-direction oblique photography function, 3-direction orthophoto photography, [5][18], and real-time terrain following to meet various mapping requirements.

DJI FlightHub 2 has been upgraded for Matrice 4D/4TD operations. This upgrade introduces a range of flight route planning options, including Smart 3D Capture routes [5], geometric routes, and slope routes, enhancing efficiency while ensuring detailed modeling.

Seamless Airborne Relay for Mountainous Terrains

Seamless Airborne Relay for Mountainous Terrains

Matrice 4D Series can operate with the DJI RC Plus 2 Enterprise remote controller for standalone use while featuring an innovative onboard relay function. With this setup, one drone can fly high as a relay, allowing another drone to operate at a greater distance. The relay drone automatically faces the operating drone, [5] ensuring smooth video transmission without a 4G signal or in obstructed conditions. [19] This capability significantly extends the transmission range, making it ideal for SAR tasks and inspections in mountainous areas.

Applications

Public Safety Agencies
Drones elevate public safety agencies by enhancing response times, reducing operational costs, and improving decision-making while ensuring the safety of personnel in critical operations.

Powerline Inspection
Manage electrical grids and plants with drone solutions. Monitor construction, conduct inspections and maintenance with ease.

Geographic Information
Perform topographic survey and generate a variety of data outputs with greater efficiency and reducing operational cost.

Oil and Natural Gas
Revolutionizing the oil and gas industry by enhancing efficiency in management, inspection, and construction, while reducing costs and driving technological innovation.

Renewable Energy
Flexible and mobile, capable of automatically inspecting along flight paths, effectively ensuring personnel safety and increasing power generation revenue.

Roads and Bridges
Drones equipped with high-resolution cameras can meticulously inspect critical bridge components, including decks, piers, and cables.

Water Conservancy

Maritime

Product Specifications

DJI Matrice 4TD Drone Product Specifications

Category Specification Details
Product Info SKU CP.EN.00000597.01
Manufacturer DJI
Compatible With DJI Matrice 4TD
Aircraft Specs Weight 1850 g (includes battery, propellers, microSD; excludes third-party payloads)
Max Takeoff Weight 2090 g
Dimensions 377.7 × 416.2 × 212.5 mm (L×W×H, without propellers)
Wheelbase Diagonal: 498.5 mmFront Motor L-R: 383.0 mmRear Motor L-R: 343.0 mmFront-Rear: 341.6 mm
Max Ascent Speed 6 m/s (Normal Mode), 10 m/s (Sport Mode)
Max Descent Speed 6 m/s (Normal Mode), 8 m/s (Sport Mode)
Max Horizontal Speed Normal Mode: 15 m/s forward, 12 m/s backward, 10 m/s sidewaysSport Mode: 21 m/s forward, 19 m/s backward, 15 m/s sideways
Max Wind Speed Resistance 12 m/s (Operation & Takeoff/Landing)
Max Takeoff Altitude 6500 m
Max Flight Time 54 minutes
Max Hovering Time 47 minutes
Max Operating Radius 10 km
Max Flight Distance 43 km (Matrice 4D/4TD, 16 m/s, windless, 20 m above sea level, 100% → 0% battery)
Max Pitch Angle 25° (Normal Mode), 30° (Sport Mode)
Max Angular Velocity 200°/s
GNSS GPS + BeiDou + Galileo + QZSS + GLONASS (QZSS & GLONASS only with RTK)
Hovering Accuracy Vertical: ±0.1 m (Vision), ±0.5 m (GNSS), ±0.1 m (RTK)Horizontal: ±0.3 m (Vision), ±0.5 m (GNSS), ±0.1 m (RTK)
Operating Temperature -20° to 50° C (-4° to 122° F)
Ingress Protection Rating IP55
Motor Model 2611
Propeller Model 1364F foldable low-noise anti-ice
RTK Module Integrated
Beacon Integrated

Product Manual

N/A

Product Warranty

DJI Product Warranty

These DJI After-Sales Policies (these “Policies”) only apply to DJI products (excl. DJI Dock) you purchased from DJI authorized retailers for your own use and not for resale.
These Policies are available in other languages at http://www.dji.com/service. In the event of a conflict between different translations of these terms, the English version shall prevail.
By using your DJI product, you agree to be bound by these Policies. If you are not eligible or do not agree to any of the Terms, do not use your DJI product. You may be entitled to a full refund of your purchase of the Product if you return the inactivated Product in accordance with the Part II of these Policies.

What is Covered

Under this Limited Warranty, DJI warrants that each DJI product (excl. DJI Dock) that you purchase will be free from material and workmanship defects under normal use in accordance with DJI’s published product materials during the warranty period. DJI’s published product materials include, but not limited to, user manuals, safety guidelines, specifications, in-app notifications, and service communications.
The warranty period for different products and parts vary, please check http://www.dji.com/service to verify the duration of the warranty for your particular product or parts. The warranty period for a product starts on the day following the delivery date, If you cannot provide invoice or other valid proof of purchase, then the warranty period will start from 90 days after the shipping date that shows on the product, unless otherwise agreed upon between you and DJI.

How to Obtain Warranty Service

If a product does not function as warranted during the warranty period, you may obtain after-sales service by contacting DJI’s local service center as provided in Part III of these Policies or through http://www.dji.com/support . You will need to provide a valid proof-of-purchase, receipt or order number (for DJI Direct Sales) for the warranty service.
Charges may apply for services not covered by this Limited Warranty. Please contact DJI for information specific to your location.
Please note that the warranty service is only available in the respective DJI service regions where you purchased your DJI product.

What Will DJI Do

DJI will attempt to diagnose and resolve your problem by telephone, e-mail or online chat. DJI may direct you to download and install particular software updates.
If your problem cannot be resolved over the telephone or through the application of software updates, you may be required to deliver the product to DJI for further examination. DJI will arrange for repair or replacement service at no cost if the problem falls under this Limited Warranty.

What These After-Sales Policies Do Not Cover

These policies do not cover the following:
× Crashes or fire damage caused by non-manufacturing factors, including but not limited to, pilot errors.
× Damage caused by unauthorized modification, disassembly, or shell opening not in accordance with DJI’s official instructions or manuals.
× Damage caused by improper installation, incorrect use, or operation not in accordance with DJI’s official instructions or manuals.
× Damage caused by an unauthorized service provider.
× Damage caused by an unauthorized modification of circuits, mismatch, or misuse of battery and charger.
× Damage caused by flights not following recommended instruction manuals.
× Damage caused by operating the product in bad weather (i.e. strong wind, rain, sand or dust storm, etc.).
× Damage caused by operating the product in a surrounding environment with electromagnetic interference (i.e. mining areas, areas with radio transmission towers or high-voltage wires nearby, substations, etc.).
× Damage caused by operating the product in a surrounding environment with wireless interference (i.e. transmitters, video links, Wi-Fi devices, etc.).
× Damage caused by operating the product at a weight greater than the safe takeoff weight as specified in the instruction manuals.
× Damage caused by a forced flight when components have aged or been damaged.
× Damage caused by a reliability or compatibility issue due to use of unauthenticated third-party parts.
× Damage caused by operating the product with a defective battery or at low battery.
× Uninterrupted or error-free operations on the product.
× Loss of, or damage to, your data saved in your product.
× Not provided flight logs which are used for accident data analysis.
× Any software, whether provided with the product or installed subsequently.
× Failures or damage caused by any third-party products, including the products or accessories provided or integrated into your product by DJI at your request.
× Any technical or other support, such as assistance with “how-to” questions or inaccurate product set-up and installation.
× Products or parts with an altered identification label or from which the identification label has been removed.

Limitation of Liability

When receiving service, DJI is responsible for loss or damage to your product only while it is in DJI's possession or in transit, if DJI is responsible for transportation.
Dji is not responsible for loss or disclosure of any data, including confidential information, proprietary information, or personal information, contained in a product.
Dji will not be liable for any failure or delay in performance due to causes beyond DJI's reasonable control (such as fire, explosion, power blackout, earthquake, flood, severe storms, strike, embargo, labor disputes, acts of civil or military authority, war, terrorism (including cyber terrorism), acts of God, acts or omissions of Internet traffic carriers, actions or omissions of regulatory or governmental bodies (including the passage of laws or regulations or other acts of government that impact the delivery of Services)).
Under no circumstances, and notwithstanding the failure of essential purpose of any remedy set forth herein, shall DJI, its affiliates, suppliers, resellers, or service providers be liable for any of the following even if informed of their possibility and regardless of whether the claim is based in contract, warranty, negligence, strict liability or other theory of liability: 1) third party claims against you for damages; 2) loss, damage or disclosure of your data; 3) special, incidental, punitive, indirect or consequential damages, including but not limited to lost profits, business revenue, goodwill or anticipated savings. In no case shall the total liability of DJI, its affiliates, suppliers, resellers, or service providers for damages from any cause exceed the amount of actual direct damages, not to exceed the amount paid for the product.
The foregoing limitation does not apply to damages for bodily injury (including death), damage to real property or damage to tangible personal property for which DJI is liable under law.
As some states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, the above limitation or exclusion may not apply to you.

Limitation Of Warranty

To the extent permitted by law, except as expressly provided in this limited warranty, DJI disclaims all warranties of any kind, whether statutory, express or implied, including: (a) any implied warranty of merchantability, fitness for a particular purpose, title, quiet enjoyment, or non-infringement; and (b) any warranty arising out of course of dealing, usage, or trade. The DJI entities do not warrant, except as expressly provided in DJI limited warranty, that the product, product accessories, or any portion of the product, or any materials, will be uninterrupted, secure, or free of errors, viruses, or other harmful components..
Should such warranties cannot be disclaimed, DJI limits the duration and remedies of such warranties to the duration of this express warranty and, at DJI's option, the repair or replacement services provided in this limited warranty.
Some jurisdictions may prohibit a disclaimer of warranties and you may have other rights that vary from jurisdiction to jurisdiction

Your Other Rights

This Limited Warranty provides you with extra and specific legal rights. You may have other rights according to the applicable laws of your state or jurisdiction. You may also have other rights under a written agreement with DJI. Nothing in this Limited Warranty affects your statutory rights, including rights of consumers under laws or regulations governing the sale of consumer products that cannot be waived or limited by agreement.

DJI Warranty

Product FAQs

N/A

$7,640.00
DJI Matrice 4TD Drone
$7,640.00

Product Information

Shipping & Returns

Description

DJI Matrice 4TD Drone

Description 

Dock 3 Compatible Drone System

The all-new water and dust-resistant DJI Matrice 4D and 4TD are specifically designed for DJI Dock 3, offering extended flight time, and can pair with DJI RC Plus 2 Enterprise for standalone use. Both drones are equipped with a wide-angle camera, a medium tele camera, a tele camera and a Laser Range Finder. Matrice 4D is highly effective for professional high-precision mapping and detailed surface inspections. Matrice 4TD is equipped with an infrared thermal camera and a new NIR auxiliary light, making it suitable for a wide range of applications such as infrastructure inspections, emergency response, and public safety.

Key Features

    • Thermal Camera: 640×512 resolution, f/1.0, ~53 mm equivalent Infrared super-resolution 1280×1024
    • Wide-Angle Camera: 1/1.3" CMOS, 48 MP f/1.7, ~24 mm format equivalent
    • Medium Tele Camera: 1/1.3" CMOS, 48 MP f/2.8, ~70 mm format equivalent
    • High Performance Drones: The all-new water and dust-resistant DJI Matrice 4D and 4TD are specifically designed for DJI Dock 3

High-Performance Drones

The all-new water and dust-resistant DJI Matrice 4D and 4TD are specifically designed for DJI Dock 3, offering extended flight time, and can pair with DJI RC Plus 2 Enterprise for standalone use. Both drones are equipped with a wide-angle camera, a medium tele camera, a tele camera and a Laser Range Finder. Matrice 4D is highly effective for professional high-precision mapping and detailed surface inspections. Matrice 4TD is equipped with an infrared thermal camera and a new NIR auxiliary light, making it suitable for a wide range of applications such as infrastructure inspections, emergency response, and public safety.

Longer Flight Time, Robust Protection

Longer Flight Time, Robust Protection

When fully charged, Matrice 4D/4TD delivers an impressive flight time of 47 minutes at a speed of 15 m/s, achieving a remarkable 37% increase in operation time. [11] At a radius of 10 km, these drones provide 18 minutes of operation. [12] Both models are designed to endure harsh conditions with an impressive IP55 dust and water resistance rating.

Obstacle Sensing for Safe Operation

Obstacle Sensing for Safe Operation

The Obstacle Sensing Module [4] for Matrice 4D/4TD combines rotating LiDAR and millimeter-wave radar technologies for precise 12mm wire-level obstacle avoidance at speeds up to 15 m/s in complex power line crossings, as well as enhanced positioning in low-light conditions. [5] Operational safety are ensured for varying environments of power distribution network and the intricate layouts of substations.[15]

Excels in Low-Light Environments

Excels in Low-Light Environments

Matrice 4D Series drones feature four high-resolution, low-light fisheye lenses, significantly enhancing [11] visual low-light positioning and obstacle sensing capabilities. The new Night Scene mode offers full-color night vision. Matrice 4TD additionally provides IR-Cut Filter feature for black-and-white night vision and 24/7 operations, as well as a new NIR auxiliary light that can cover distances up to 100 m. [10]

Matrice 4TD's infrared thermal camera supports the UHR Infrared Image mode with image resolutions up to 1280 × 1024 and a High-Res mode for detailed temperature readings.

Clear Vision and Stable Images

Clear Vision and Stable Images

Matrice 4D Series drones are equipped with medium tele and tele cameras with foreground stabilization. The medium tele camera is effective for medium-range inspections, detecting pins and cracks from 10 meters, and clearly reading instrument data at substations. [16]

The 48 MP tele camera captures details, like signs, from up to 250 m away. [17] When using Matrice 4TD's tele camera as the aircraft is hovering in a windless environment, the gimbal can tilt upwards by 80 degrees, making bridge underside defects clearly visible.

Upgraded stabilization keeps foreground subjects clear during telephoto shots at 10x zoom or higher.

High-Precision Surveying

High-Precision Surveying

Matrice 4D Series drones excel in high-precision mapping, offering a new 5-direction oblique photography function, 3-direction orthophoto photography, [5][18], and real-time terrain following to meet various mapping requirements.

DJI FlightHub 2 has been upgraded for Matrice 4D/4TD operations. This upgrade introduces a range of flight route planning options, including Smart 3D Capture routes [5], geometric routes, and slope routes, enhancing efficiency while ensuring detailed modeling.

Seamless Airborne Relay for Mountainous Terrains

Seamless Airborne Relay for Mountainous Terrains

Matrice 4D Series can operate with the DJI RC Plus 2 Enterprise remote controller for standalone use while featuring an innovative onboard relay function. With this setup, one drone can fly high as a relay, allowing another drone to operate at a greater distance. The relay drone automatically faces the operating drone, [5] ensuring smooth video transmission without a 4G signal or in obstructed conditions. [19] This capability significantly extends the transmission range, making it ideal for SAR tasks and inspections in mountainous areas.

Applications

Public Safety Agencies
Drones elevate public safety agencies by enhancing response times, reducing operational costs, and improving decision-making while ensuring the safety of personnel in critical operations.

Powerline Inspection
Manage electrical grids and plants with drone solutions. Monitor construction, conduct inspections and maintenance with ease.

Geographic Information
Perform topographic survey and generate a variety of data outputs with greater efficiency and reducing operational cost.

Oil and Natural Gas
Revolutionizing the oil and gas industry by enhancing efficiency in management, inspection, and construction, while reducing costs and driving technological innovation.

Renewable Energy
Flexible and mobile, capable of automatically inspecting along flight paths, effectively ensuring personnel safety and increasing power generation revenue.

Roads and Bridges
Drones equipped with high-resolution cameras can meticulously inspect critical bridge components, including decks, piers, and cables.

Water Conservancy

Maritime

Product Specifications

DJI Matrice 4TD Drone Product Specifications

Category Specification Details
Product Info SKU CP.EN.00000597.01
Manufacturer DJI
Compatible With DJI Matrice 4TD
Aircraft Specs Weight 1850 g (includes battery, propellers, microSD; excludes third-party payloads)
Max Takeoff Weight 2090 g
Dimensions 377.7 × 416.2 × 212.5 mm (L×W×H, without propellers)
Wheelbase Diagonal: 498.5 mmFront Motor L-R: 383.0 mmRear Motor L-R: 343.0 mmFront-Rear: 341.6 mm
Max Ascent Speed 6 m/s (Normal Mode), 10 m/s (Sport Mode)
Max Descent Speed 6 m/s (Normal Mode), 8 m/s (Sport Mode)
Max Horizontal Speed Normal Mode: 15 m/s forward, 12 m/s backward, 10 m/s sidewaysSport Mode: 21 m/s forward, 19 m/s backward, 15 m/s sideways
Max Wind Speed Resistance 12 m/s (Operation & Takeoff/Landing)
Max Takeoff Altitude 6500 m
Max Flight Time 54 minutes
Max Hovering Time 47 minutes
Max Operating Radius 10 km
Max Flight Distance 43 km (Matrice 4D/4TD, 16 m/s, windless, 20 m above sea level, 100% → 0% battery)
Max Pitch Angle 25° (Normal Mode), 30° (Sport Mode)
Max Angular Velocity 200°/s
GNSS GPS + BeiDou + Galileo + QZSS + GLONASS (QZSS & GLONASS only with RTK)
Hovering Accuracy Vertical: ±0.1 m (Vision), ±0.5 m (GNSS), ±0.1 m (RTK)Horizontal: ±0.3 m (Vision), ±0.5 m (GNSS), ±0.1 m (RTK)
Operating Temperature -20° to 50° C (-4° to 122° F)
Ingress Protection Rating IP55
Motor Model 2611
Propeller Model 1364F foldable low-noise anti-ice
RTK Module Integrated
Beacon Integrated

Product Manual

N/A

Product Warranty

DJI Product Warranty

These DJI After-Sales Policies (these “Policies”) only apply to DJI products (excl. DJI Dock) you purchased from DJI authorized retailers for your own use and not for resale.
These Policies are available in other languages at http://www.dji.com/service. In the event of a conflict between different translations of these terms, the English version shall prevail.
By using your DJI product, you agree to be bound by these Policies. If you are not eligible or do not agree to any of the Terms, do not use your DJI product. You may be entitled to a full refund of your purchase of the Product if you return the inactivated Product in accordance with the Part II of these Policies.

What is Covered

Under this Limited Warranty, DJI warrants that each DJI product (excl. DJI Dock) that you purchase will be free from material and workmanship defects under normal use in accordance with DJI’s published product materials during the warranty period. DJI’s published product materials include, but not limited to, user manuals, safety guidelines, specifications, in-app notifications, and service communications.
The warranty period for different products and parts vary, please check http://www.dji.com/service to verify the duration of the warranty for your particular product or parts. The warranty period for a product starts on the day following the delivery date, If you cannot provide invoice or other valid proof of purchase, then the warranty period will start from 90 days after the shipping date that shows on the product, unless otherwise agreed upon between you and DJI.

How to Obtain Warranty Service

If a product does not function as warranted during the warranty period, you may obtain after-sales service by contacting DJI’s local service center as provided in Part III of these Policies or through http://www.dji.com/support . You will need to provide a valid proof-of-purchase, receipt or order number (for DJI Direct Sales) for the warranty service.
Charges may apply for services not covered by this Limited Warranty. Please contact DJI for information specific to your location.
Please note that the warranty service is only available in the respective DJI service regions where you purchased your DJI product.

What Will DJI Do

DJI will attempt to diagnose and resolve your problem by telephone, e-mail or online chat. DJI may direct you to download and install particular software updates.
If your problem cannot be resolved over the telephone or through the application of software updates, you may be required to deliver the product to DJI for further examination. DJI will arrange for repair or replacement service at no cost if the problem falls under this Limited Warranty.

What These After-Sales Policies Do Not Cover

These policies do not cover the following:
× Crashes or fire damage caused by non-manufacturing factors, including but not limited to, pilot errors.
× Damage caused by unauthorized modification, disassembly, or shell opening not in accordance with DJI’s official instructions or manuals.
× Damage caused by improper installation, incorrect use, or operation not in accordance with DJI’s official instructions or manuals.
× Damage caused by an unauthorized service provider.
× Damage caused by an unauthorized modification of circuits, mismatch, or misuse of battery and charger.
× Damage caused by flights not following recommended instruction manuals.
× Damage caused by operating the product in bad weather (i.e. strong wind, rain, sand or dust storm, etc.).
× Damage caused by operating the product in a surrounding environment with electromagnetic interference (i.e. mining areas, areas with radio transmission towers or high-voltage wires nearby, substations, etc.).
× Damage caused by operating the product in a surrounding environment with wireless interference (i.e. transmitters, video links, Wi-Fi devices, etc.).
× Damage caused by operating the product at a weight greater than the safe takeoff weight as specified in the instruction manuals.
× Damage caused by a forced flight when components have aged or been damaged.
× Damage caused by a reliability or compatibility issue due to use of unauthenticated third-party parts.
× Damage caused by operating the product with a defective battery or at low battery.
× Uninterrupted or error-free operations on the product.
× Loss of, or damage to, your data saved in your product.
× Not provided flight logs which are used for accident data analysis.
× Any software, whether provided with the product or installed subsequently.
× Failures or damage caused by any third-party products, including the products or accessories provided or integrated into your product by DJI at your request.
× Any technical or other support, such as assistance with “how-to” questions or inaccurate product set-up and installation.
× Products or parts with an altered identification label or from which the identification label has been removed.

Limitation of Liability

When receiving service, DJI is responsible for loss or damage to your product only while it is in DJI's possession or in transit, if DJI is responsible for transportation.
Dji is not responsible for loss or disclosure of any data, including confidential information, proprietary information, or personal information, contained in a product.
Dji will not be liable for any failure or delay in performance due to causes beyond DJI's reasonable control (such as fire, explosion, power blackout, earthquake, flood, severe storms, strike, embargo, labor disputes, acts of civil or military authority, war, terrorism (including cyber terrorism), acts of God, acts or omissions of Internet traffic carriers, actions or omissions of regulatory or governmental bodies (including the passage of laws or regulations or other acts of government that impact the delivery of Services)).
Under no circumstances, and notwithstanding the failure of essential purpose of any remedy set forth herein, shall DJI, its affiliates, suppliers, resellers, or service providers be liable for any of the following even if informed of their possibility and regardless of whether the claim is based in contract, warranty, negligence, strict liability or other theory of liability: 1) third party claims against you for damages; 2) loss, damage or disclosure of your data; 3) special, incidental, punitive, indirect or consequential damages, including but not limited to lost profits, business revenue, goodwill or anticipated savings. In no case shall the total liability of DJI, its affiliates, suppliers, resellers, or service providers for damages from any cause exceed the amount of actual direct damages, not to exceed the amount paid for the product.
The foregoing limitation does not apply to damages for bodily injury (including death), damage to real property or damage to tangible personal property for which DJI is liable under law.
As some states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, the above limitation or exclusion may not apply to you.

Limitation Of Warranty

To the extent permitted by law, except as expressly provided in this limited warranty, DJI disclaims all warranties of any kind, whether statutory, express or implied, including: (a) any implied warranty of merchantability, fitness for a particular purpose, title, quiet enjoyment, or non-infringement; and (b) any warranty arising out of course of dealing, usage, or trade. The DJI entities do not warrant, except as expressly provided in DJI limited warranty, that the product, product accessories, or any portion of the product, or any materials, will be uninterrupted, secure, or free of errors, viruses, or other harmful components..
Should such warranties cannot be disclaimed, DJI limits the duration and remedies of such warranties to the duration of this express warranty and, at DJI's option, the repair or replacement services provided in this limited warranty.
Some jurisdictions may prohibit a disclaimer of warranties and you may have other rights that vary from jurisdiction to jurisdiction

Your Other Rights

This Limited Warranty provides you with extra and specific legal rights. You may have other rights according to the applicable laws of your state or jurisdiction. You may also have other rights under a written agreement with DJI. Nothing in this Limited Warranty affects your statutory rights, including rights of consumers under laws or regulations governing the sale of consumer products that cannot be waived or limited by agreement.

DJI Warranty

Product FAQs

N/A

DJI Matrice 4TD Drone | OffGrid Living