DJI Matrice 400 Enterprise Drone, Long-Endurance Drone Platform
DJI Matrice 400 Enterprise Drone, Long-Endurance Drone Platform
DescriptionÂ
Long-Endurance Drone Platform With Power-Line-Level Obstacle Sensing
DJI Matrice 400Â
DJI Matrice 400, the enterprise flagship drone platform, boasts an impressive 59-minute flight time [1], a payload capacity of up to 6 kg [2], and integrated rotating LiDAR and mmWave radar for power-line-level obstacle sensing [3]. It also supports the O4 Enterprise Enhanced Video Transmission and Airborne Relay Video Transmission [4], ensuring safer handling and easier operations. Combining Smart Detection with visible and thermal imaging, AR projection, ship-based takeoff/landing, and advanced automation, Matrice 400 excels in emergency response, power inspections, mapping, and AEC.
Key Features
- Extended Flight Time, High Speed Performance. 59 min forward flight / 53 min hover.Â
- Up to 6kg Payload Capacity. Fly up to seven simultaneous payloads.Â
- Safe and Reliable Flight. An integrated rotating LiDAR + mmWave radar + full-color low-light vision system
- Enhanced Intelligence and Efficiency. Smart Detection and AR Projection.
- Automated Operation . Natively supports DJI Pilot 2 quick-task templates.
Extended Flight Time, High Speed Performance
Matrice 400's flight capabilities are outstanding, offering up to 59 minutes of forward flight time even with a payload, and up to 53 minutes of hovering duration [6]. These capabilities make it a reliable tool for long-duration and continuous operations such as search and rescue, firefighting, and large-scale mapping. It can also avoid large obstacles [3] like buildings and mountains at flight speeds of up to 25 m/s.
Fly Longer - 59 min forward flight / 53 min hover
Keeps wildfire overwatch, wide-area SAR, and long-corridor mapping missions on a single battery set.
Arrive faster - 55 mph max cruise
Slashes transit legs while the obstacle-sensing array actively scans for buildings, towers, and terrain.
Multi-Payload, Multi-Scene
Matrice 400’s strong payload capacity allows it to easily meet the demands of a wide range of applications. With a maximum payload capacity of 6 kg [2], Matrice 400 supports seamless switching between a single downward gimbal [8] and a dual downward gimbal [8]. It also features a third gimbal connector on the underside for additional flexibility. The aircraft is equipped with 4 external E-Port V2 ports [7], enabling simultaneous mounting of up to 7 payloads.
Depending on the task, Matrice 400 can be equipped with the Zenmuse H30 Series, L2, P1, S1 Spotlight, V1 Speaker, Manifold 3, or third-party payloads, thereby expanding its capabilities and unlocking the full potential of the DJI ecosystem.
Safe and Reliable Flight
Built for Challenging Conditions
Matrice 400 has a protection rating of IP55 [9], allowing it to operate reliably in challenging conditions including heavy dust or rain. It also maintains stable performance across temperatures from -20° to 50° C (-4° to 122° F), delivering consistent results in both hot and cold conditions.
Power-Line-Level Obstacle Sensing [3]
The Matrice 400's advanced obstacle sensing system integrates rotating LiDAR, high-precision mmWave radar, and full-color low-light fisheye vision sensors [13], pushing detection capabilities to unprecedented levels. The system detects even small obstacles like high-voltage power lines across mountainous terrain — even in darkness [3]. It can penetrate rain and fog to sense its surroundings, providing enhanced safety in challenging weather conditions.
Enhanced Intelligence and Efficiency
Smart Detection [14]
With Zenmuse H30 Series' visible and thermal imaging, Matrice 400 can detect vehicles, vessels, and subjects during search and rescue operations or routine flights. It also supports switching to other models, enabling the expansion of application scenarios. Additionally, it supports high-res grid photos and features powerful tracking capabilities.
Real-Time Terrain Follow
Matrice 400 supports Real-Time Terrain Follow flight in any horizontal direction [15]. This feature can be enabled during both manual flight and automated flight routes, ensuring stable relative height to the ground. During large-scale search and rescue operations, the size of ground subjects can be kept consistent on the remote controller screen, reducing the need for frequent zoom adjustments and improving efficiency. During mapping missions, a consistent ground sampling distance (GSD) can be maintained to obtain high-precision mapping data.Â
Takeoff and Landing on Ships [16]
To address the needs of offshore operations such as maritime patrol and wind turbine inspection, Matrice 400 is equipped with the capability to take off from and land on ships, supporting takeoff from stationary vessels and landing on moving vessels. By detecting landing point patterns on the deck, it can achieve safe and precise landings.
Easier Automated Operations
When equipped with the L2 LiDAR system, Matrice 400 can perform automated power transmission and distribution line following flights. It uses the rotating LiDAR to detect obstacles in real time and automatically bypasses crossing lines.
Matrice 400 supports the planning and execution of slope and geometric routes via DJI Pilot 2 or DJI FlightHub 2. Whether conducting detailed aerial surveys of building facades, slopes, or other inclined surfaces, or collecting mapping data of individual buildings or structures, Matrice 400 can quickly plan slope or geometric routes to efficiently acquire high-precision data.
Matrice 400 Compatibility List Â
Gimbal Cameras
- Zenmuse H30
- Zenmuse H30T
- Zenmuse L2
- Zenmuse P1
Functional Accessories
- Zenmuse S1 Spotlight
- Zenmuse V1 Speaker
- Manifold 3 Edge Computer
- DJI RC Plus 2 sub-2 G SDR Module
- DJI Cellular Dongle 2
RTK & Positioning
- D-RTK 3 Multifunctional Station
- D-RTK 2 Mobile Station
Ecosystem & Developer Ports
- DJI X-Port
- DJI E-Port V2 Development Kit
- DJI E-Port V2 Coaxial Cable Kit
- DJI SkyPort V3 Adapter Set
- DJI SkyPort V3 Coaxial Cable Kit
* Always check and strictly abide by local laws and regulations before flying.
** All data on this page was collected with a production model of DJI Matrice 400 in a controlled test environment. Actual experience may vary depending on the environment, usage, and firmware version.
*** All videos and photos on this page were shot in strict compliance with local laws and regulations. Demos, including wildlife, were shot from a safe distance and are used for reference only. Please observe local laws and regulations and ensure the aircraft has obtained relevant certifications before flying.
**** Before use, Matrice 400 must be activated via the DJI Pilot 2 app.
1. Measured with the aircraft flying forward at a constant speed of 10 m/s in a windless environment at sea level, carrying only the H30T (total weight 10,670 g), and from 100% battery level until 0%. Data is for reference only. Actual experience may vary depending on the environment, usage, and firmware version.
2. The 6 kg payload is measured at the third gimbal connector under sea level conditions. Payload capacity decreases as altitude increases. For details, refer to the official user manual.
3. Power line obstacle sensing capability: When directly facing a transmission line (21.6 mm steel-core aluminum stranded wire), obstacle sensing is supported at speeds up to 25 m/s. When both transmission lines (21.6 mm steel-core aluminum stranded wire) and distribution lines (12 mm steel-core aluminum stranded wire) are present, obstacle sensing is supported at speeds up to 17 m/s. Obstacle sensing performance may vary depending on environmental conditions (such as cloud, fog, rain, or snow), as well as the material, position, and shape of the target object. Due to the limitations of the safety system, the aircraft cannot actively avoid fast-moving objects; please fly with caution in such environments. Refer to the user manual for more information. The mmWave radar function is unavailable in some countries/regions.
4. This feature is unavailable in countries or regions without 5GHz frequency support. Refer to local laws and regulations for more information.
5. Operating frequency allowed varies among countries and regions. Refer to local laws and regulations for more information.
6. Measured with the aircraft hovering in a windless environment at sea level, carrying only the H30T (total weight 10,670 g), and from 100% battery level until 0%. Data is for reference only. Actual usage time may vary depending on the flight mode, accessories, and environment.
7. The E4 port of E-Port V2 can be expanded into four payload ports via the E-Port Hub expansion plate. For more detailed information, visit https://developer.dji.com/payload-sdk to learn more.
8. Sold separately.
9. Please follow the requirements stated in the IP55 protection rating instructions. Measured in a controlled environment. The IP rating is not permanently effective and may decrease due to product wear and tear.
10. Measured with FCC compliance in an unobstructed environment with low interference at a flight altitude of approximately 120 m. Data is for reference only. During your flight, please pay attention to reminders in the app.
11. To use 4G Enhanced Transmission, the remote controller must be equipped with the DJI Cellular Dongle 2 (sold separately) or connected to the internet via Wi-Fi. This service is not available in some countries and regions. Please consult your local dealer for details.
12. There are certain blind areas of visual sensing and infrared sensing. Positioning and obstacle-sensing performance may be affected by the flight environment and obstacle characteristics. Please fly with caution.
13. When ambient light is below 12 lux, the visual sensor switches to black-and-white mode.
14. Zenmuse H30 Series required.
15. DJI FlightHub 2 required.
16. It is recommended to use the feature when the ship speed is below 10 knots and the wind speed is below 5 m/s; exercise caution in other environments. It is recommended to reserve a 3 m Ă— 3 m takeoff and landing space on the deck. Standard landing point pattern files are available on the download page.
17. The following accessories are all compatible with Matrice 400.
18. Charging time is measured based on a 220-volt voltage.
19. Measured in a controlled environment. Results may vary depending on the environment, actual use, and firmware version.
20. Service offerings may vary by country or region. For details, please consult your local dealer. Free Repairs: Get free repairs within the coverage scope and amount; Coverage for Your Whole Fleet: Shared coverage can be extended to other DJI Enterprise devices bound to DJI Care Enterprise Plus within the same time period (30 calendar days) after the first activation and binding; Free Shipping: Available in regions covered by DJI Care Enterprise. Users are responsible for additional costs including logistics and customs duties incurred beyond the scope of coverage. The official extended warranty covers the following components: aircraft body, intelligent battery station, remote controller, single downward gimbal module, dual downward gimbal module, and third gimbal connector.
What's Included
NOTE - NO BATTERIES INCLUDED MUST PURCHASE SEPARATELY
(1) Matrice 400 Aircraft (with propeller holder)
(1) Remote Controller — DJI RC Plus 2 (with sub-2 G SDR Module)
(1) WB37 Battery (for RC)
(1) Carrying Case
(2) Landing Gear
(2) Propeller Pair
(6) Propeller Washers and Screws
(1) Remote Controller Strap & Bracket
(1) USB-C ↔ USB-C Cable
(1) Power Cable
(4) Gimbal Damper
(1) Screws & Tools Set
(1) Cleaning Tools Set
(1) Rubber Port Covers & Screws Set
Product Specifications
DJI Matrice 400 Enterprise Drone, Long-Endurance Drone Platform Product Specifications
| Category | Specification | Details |
|---|---|---|
| Product Info | Short Description | DJI Matrice 400 boasts an impressive max 59-minute flight time and payload capacity of up to 6 kg. |
| SKU | CP.EN.00000667.01 | |
| Manufacturer | DJI | |
| Compatible With | DJI Matrice 400 |
Product Manual
DJI Matrice 400 - User Manual
Product Warranty
DJI Product Warranty
These DJI After-Sales Policies (these “Policies”) only apply to DJI products (excl. DJI Dock) you purchased from DJI authorized retailers for your own use and not for resale.
These Policies are available in other languages at http://www.dji.com/service. In the event of a conflict between different translations of these terms, the English version shall prevail.
By using your DJI product, you agree to be bound by these Policies. If you are not eligible or do not agree to any of the Terms, do not use your DJI product. You may be entitled to a full refund of your purchase of the Product if you return the inactivated Product in accordance with the Part II of these Policies.
What is Covered
Under this Limited Warranty, DJI warrants that each DJI product (excl. DJI Dock) that you purchase will be free from material and workmanship defects under normal use in accordance with DJI’s published product materials during the warranty period. DJI’s published product materials include, but not limited to, user manuals, safety guidelines, specifications, in-app notifications, and service communications.
The warranty period for different products and parts vary, please check http://www.dji.com/service to verify the duration of the warranty for your particular product or parts. The warranty period for a product starts on the day following the delivery date, If you cannot provide invoice or other valid proof of purchase, then the warranty period will start from 90 days after the shipping date that shows on the product, unless otherwise agreed upon between you and DJI.
How to Obtain Warranty Service
If a product does not function as warranted during the warranty period, you may obtain after-sales service by contacting DJI’s local service center as provided in Part III of these Policies or through http://www.dji.com/support . You will need to provide a valid proof-of-purchase, receipt or order number (for DJI Direct Sales) for the warranty service.
Charges may apply for services not covered by this Limited Warranty. Please contact DJI for information specific to your location.
Please note that the warranty service is only available in the respective DJI service regions where you purchased your DJI product.
What Will DJI Do
DJI will attempt to diagnose and resolve your problem by telephone, e-mail or online chat. DJI may direct you to download and install particular software updates.
If your problem cannot be resolved over the telephone or through the application of software updates, you may be required to deliver the product to DJI for further examination. DJI will arrange for repair or replacement service at no cost if the problem falls under this Limited Warranty.
What These After-Sales Policies Do Not Cover
These policies do not cover the following:
Ă— Crashes or fire damage caused by non-manufacturing factors, including but not limited to, pilot errors.
× Damage caused by unauthorized modification, disassembly, or shell opening not in accordance with DJI’s official instructions or manuals.
× Damage caused by improper installation, incorrect use, or operation not in accordance with DJI’s official instructions or manuals.
Ă— Damage caused by an unauthorized service provider.
Ă— Damage caused by an unauthorized modification of circuits, mismatch, or misuse of battery and charger.
Ă— Damage caused by flights not following recommended instruction manuals.
Ă— Damage caused by operating the product in bad weather (i.e. strong wind, rain, sand or dust storm, etc.).
Ă— Damage caused by operating the product in a surrounding environment with electromagnetic interference (i.e. mining areas, areas with radio transmission towers or high-voltage wires nearby, substations, etc.).
Ă— Damage caused by operating the product in a surrounding environment with wireless interference (i.e. transmitters, video links, Wi-Fi devices, etc.).
Ă— Damage caused by operating the product at a weight greater than the safe takeoff weight as specified in the instruction manuals.
Ă— Damage caused by a forced flight when components have aged or been damaged.
Ă— Damage caused by a reliability or compatibility issue due to use of unauthenticated third-party parts.
Ă— Damage caused by operating the product with a defective battery or at low battery.
Ă— Uninterrupted or error-free operations on the product.
Ă— Loss of, or damage to, your data saved in your product.
Ă— Not provided flight logs which are used for accident data analysis.
Ă— Any software, whether provided with the product or installed subsequently.
Ă— Failures or damage caused by any third-party products, including the products or accessories provided or integrated into your product by DJI at your request.
× Any technical or other support, such as assistance with “how-to” questions or inaccurate product set-up and installation.
Ă— Products or parts with an altered identification label or from which the identification label has been removed.
Limitation of Liability
When receiving service, DJI is responsible for loss or damage to your product only while it is in DJI's possession or in transit, if DJI is responsible for transportation.
Dji is not responsible for loss or disclosure of any data, including confidential information, proprietary information, or personal information, contained in a product.
Dji will not be liable for any failure or delay in performance due to causes beyond DJI's reasonable control (such as fire, explosion, power blackout, earthquake, flood, severe storms, strike, embargo, labor disputes, acts of civil or military authority, war, terrorism (including cyber terrorism), acts of God, acts or omissions of Internet traffic carriers, actions or omissions of regulatory or governmental bodies (including the passage of laws or regulations or other acts of government that impact the delivery of Services)).
Under no circumstances, and notwithstanding the failure of essential purpose of any remedy set forth herein, shall DJI, its affiliates, suppliers, resellers, or service providers be liable for any of the following even if informed of their possibility and regardless of whether the claim is based in contract, warranty, negligence, strict liability or other theory of liability: 1) third party claims against you for damages; 2) loss, damage or disclosure of your data; 3) special, incidental, punitive, indirect or consequential damages, including but not limited to lost profits, business revenue, goodwill or anticipated savings. In no case shall the total liability of DJI, its affiliates, suppliers, resellers, or service providers for damages from any cause exceed the amount of actual direct damages, not to exceed the amount paid for the product.
The foregoing limitation does not apply to damages for bodily injury (including death), damage to real property or damage to tangible personal property for which DJI is liable under law.
As some states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, the above limitation or exclusion may not apply to you.
Limitation Of Warranty
To the extent permitted by law, except as expressly provided in this limited warranty, DJI disclaims all warranties of any kind, whether statutory, express or implied, including: (a) any implied warranty of merchantability, fitness for a particular purpose, title, quiet enjoyment, or non-infringement; and (b) any warranty arising out of course of dealing, usage, or trade. The DJI entities do not warrant, except as expressly provided in DJI limited warranty, that the product, product accessories, or any portion of the product, or any materials, will be uninterrupted, secure, or free of errors, viruses, or other harmful components..
Should such warranties cannot be disclaimed, DJI limits the duration and remedies of such warranties to the duration of this express warranty and, at DJI's option, the repair or replacement services provided in this limited warranty.
Some jurisdictions may prohibit a disclaimer of warranties and you may have other rights that vary from jurisdiction to jurisdiction
Your Other Rights
This Limited Warranty provides you with extra and specific legal rights. You may have other rights according to the applicable laws of your state or jurisdiction. You may also have other rights under a written agreement with DJI. Nothing in this Limited Warranty affects your statutory rights, including rights of consumers under laws or regulations governing the sale of consumer products that cannot be waived or limited by agreement.
DJI Warranty
Product FAQs
DJI Matrice Product FAQs
What is the ingress protection (IP) rating of DJI Matrice 400? Can I fly the drone in the rain?
It is IP55 rated. Do not fly in rain heavier than 100 mm / 24 h.
The IP rating is not permanently effective and may decrease due to product wear and tear.
What does the sensing system of DJI Matrice 400 consist of?
Omnidirectional binocular vision system
Downward-facing binocular vision system
LiDAR (horizontal rotating + upward)
Downward 3-D infrared range sensor
Six-directional mmWave radar
How is the obstacle-avoidance capability of DJI Matrice 400?
Power-line sensing:
Facing a main line (21.6 mm steel-core wire) — obstacle sensing supported up to 25 m/s.
Facing both main (21.6 mm) and distribution (12 mm) lines — obstacle sensing supported up to 17 m/s.
Performance varies with clouds, fog, rain, snow, object material, and shape. The aircraft cannot actively avoid fast-moving objects; fly with caution. The mmWave radar function is unavailable in some countries/regions.
How is the payload capacity of DJI Matrice 400?
The third gimbal connector supports up to 6 kg. When using the single downward gimbal, dual downward gimbals, and third connector together, the combined weight of non-DJI payloads must not exceed 6 kg. Contact the payload manufacturer for a test report to ensure safe flight under low-battery conditions.
Does DJI Matrice 400 use dual batteries or a single battery?
Single battery.
What is the certification level of DJI Matrice 400 in Europe?
DJI Matrice 400 is C3 certified by the European Union Aviation Safety Agency (EASA).
How do I activate DJI Matrice 400?
With DJI RC Plus 2 Enterprise Enhanced, connect to the internet via Wi-Fi or phone hotspot, then follow on-screen prompts to activate. After RC activation, connect the RC to the aircraft in DJI Pilot 2 and follow the prompts to activate the drone.
Without a 4 G dongle, how can I use Network RTK services with DJI Matrice 400?
Connect the remote controller to Wi-Fi and access Network RTK via the controller.
Are Network RTK services bound to the remote controller or the aircraft?
They are bound to the remote controller.
Does DJI Matrice 400 support quick start?
Yes. A built-in capacitor powers key components during battery swaps; if replacement finishes within 45 s, the aircraft resumes operation immediately.
Original: $10,450.00
-65%$10,450.00
$3,657.50Product Information
Product Information
Shipping & Returns
Shipping & Returns
Description
DJI Matrice 400 Enterprise Drone, Long-Endurance Drone Platform
DescriptionÂ
Long-Endurance Drone Platform With Power-Line-Level Obstacle Sensing
DJI Matrice 400Â
DJI Matrice 400, the enterprise flagship drone platform, boasts an impressive 59-minute flight time [1], a payload capacity of up to 6 kg [2], and integrated rotating LiDAR and mmWave radar for power-line-level obstacle sensing [3]. It also supports the O4 Enterprise Enhanced Video Transmission and Airborne Relay Video Transmission [4], ensuring safer handling and easier operations. Combining Smart Detection with visible and thermal imaging, AR projection, ship-based takeoff/landing, and advanced automation, Matrice 400 excels in emergency response, power inspections, mapping, and AEC.
Key Features
- Extended Flight Time, High Speed Performance. 59 min forward flight / 53 min hover.Â
- Up to 6kg Payload Capacity. Fly up to seven simultaneous payloads.Â
- Safe and Reliable Flight. An integrated rotating LiDAR + mmWave radar + full-color low-light vision system
- Enhanced Intelligence and Efficiency. Smart Detection and AR Projection.
- Automated Operation . Natively supports DJI Pilot 2 quick-task templates.
Extended Flight Time, High Speed Performance
Matrice 400's flight capabilities are outstanding, offering up to 59 minutes of forward flight time even with a payload, and up to 53 minutes of hovering duration [6]. These capabilities make it a reliable tool for long-duration and continuous operations such as search and rescue, firefighting, and large-scale mapping. It can also avoid large obstacles [3] like buildings and mountains at flight speeds of up to 25 m/s.
Fly Longer - 59 min forward flight / 53 min hover
Keeps wildfire overwatch, wide-area SAR, and long-corridor mapping missions on a single battery set.
Arrive faster - 55 mph max cruise
Slashes transit legs while the obstacle-sensing array actively scans for buildings, towers, and terrain.
Multi-Payload, Multi-Scene
Matrice 400’s strong payload capacity allows it to easily meet the demands of a wide range of applications. With a maximum payload capacity of 6 kg [2], Matrice 400 supports seamless switching between a single downward gimbal [8] and a dual downward gimbal [8]. It also features a third gimbal connector on the underside for additional flexibility. The aircraft is equipped with 4 external E-Port V2 ports [7], enabling simultaneous mounting of up to 7 payloads.
Depending on the task, Matrice 400 can be equipped with the Zenmuse H30 Series, L2, P1, S1 Spotlight, V1 Speaker, Manifold 3, or third-party payloads, thereby expanding its capabilities and unlocking the full potential of the DJI ecosystem.
Safe and Reliable Flight
Built for Challenging Conditions
Matrice 400 has a protection rating of IP55 [9], allowing it to operate reliably in challenging conditions including heavy dust or rain. It also maintains stable performance across temperatures from -20° to 50° C (-4° to 122° F), delivering consistent results in both hot and cold conditions.
Power-Line-Level Obstacle Sensing [3]
The Matrice 400's advanced obstacle sensing system integrates rotating LiDAR, high-precision mmWave radar, and full-color low-light fisheye vision sensors [13], pushing detection capabilities to unprecedented levels. The system detects even small obstacles like high-voltage power lines across mountainous terrain — even in darkness [3]. It can penetrate rain and fog to sense its surroundings, providing enhanced safety in challenging weather conditions.
Enhanced Intelligence and Efficiency
Smart Detection [14]
With Zenmuse H30 Series' visible and thermal imaging, Matrice 400 can detect vehicles, vessels, and subjects during search and rescue operations or routine flights. It also supports switching to other models, enabling the expansion of application scenarios. Additionally, it supports high-res grid photos and features powerful tracking capabilities.
Real-Time Terrain Follow
Matrice 400 supports Real-Time Terrain Follow flight in any horizontal direction [15]. This feature can be enabled during both manual flight and automated flight routes, ensuring stable relative height to the ground. During large-scale search and rescue operations, the size of ground subjects can be kept consistent on the remote controller screen, reducing the need for frequent zoom adjustments and improving efficiency. During mapping missions, a consistent ground sampling distance (GSD) can be maintained to obtain high-precision mapping data.Â
Takeoff and Landing on Ships [16]
To address the needs of offshore operations such as maritime patrol and wind turbine inspection, Matrice 400 is equipped with the capability to take off from and land on ships, supporting takeoff from stationary vessels and landing on moving vessels. By detecting landing point patterns on the deck, it can achieve safe and precise landings.
Easier Automated Operations
When equipped with the L2 LiDAR system, Matrice 400 can perform automated power transmission and distribution line following flights. It uses the rotating LiDAR to detect obstacles in real time and automatically bypasses crossing lines.
Matrice 400 supports the planning and execution of slope and geometric routes via DJI Pilot 2 or DJI FlightHub 2. Whether conducting detailed aerial surveys of building facades, slopes, or other inclined surfaces, or collecting mapping data of individual buildings or structures, Matrice 400 can quickly plan slope or geometric routes to efficiently acquire high-precision data.
Matrice 400 Compatibility List Â
Gimbal Cameras
- Zenmuse H30
- Zenmuse H30T
- Zenmuse L2
- Zenmuse P1
Functional Accessories
- Zenmuse S1 Spotlight
- Zenmuse V1 Speaker
- Manifold 3 Edge Computer
- DJI RC Plus 2 sub-2 G SDR Module
- DJI Cellular Dongle 2
RTK & Positioning
- D-RTK 3 Multifunctional Station
- D-RTK 2 Mobile Station
Ecosystem & Developer Ports
- DJI X-Port
- DJI E-Port V2 Development Kit
- DJI E-Port V2 Coaxial Cable Kit
- DJI SkyPort V3 Adapter Set
- DJI SkyPort V3 Coaxial Cable Kit
* Always check and strictly abide by local laws and regulations before flying.
** All data on this page was collected with a production model of DJI Matrice 400 in a controlled test environment. Actual experience may vary depending on the environment, usage, and firmware version.
*** All videos and photos on this page were shot in strict compliance with local laws and regulations. Demos, including wildlife, were shot from a safe distance and are used for reference only. Please observe local laws and regulations and ensure the aircraft has obtained relevant certifications before flying.
**** Before use, Matrice 400 must be activated via the DJI Pilot 2 app.
1. Measured with the aircraft flying forward at a constant speed of 10 m/s in a windless environment at sea level, carrying only the H30T (total weight 10,670 g), and from 100% battery level until 0%. Data is for reference only. Actual experience may vary depending on the environment, usage, and firmware version.
2. The 6 kg payload is measured at the third gimbal connector under sea level conditions. Payload capacity decreases as altitude increases. For details, refer to the official user manual.
3. Power line obstacle sensing capability: When directly facing a transmission line (21.6 mm steel-core aluminum stranded wire), obstacle sensing is supported at speeds up to 25 m/s. When both transmission lines (21.6 mm steel-core aluminum stranded wire) and distribution lines (12 mm steel-core aluminum stranded wire) are present, obstacle sensing is supported at speeds up to 17 m/s. Obstacle sensing performance may vary depending on environmental conditions (such as cloud, fog, rain, or snow), as well as the material, position, and shape of the target object. Due to the limitations of the safety system, the aircraft cannot actively avoid fast-moving objects; please fly with caution in such environments. Refer to the user manual for more information. The mmWave radar function is unavailable in some countries/regions.
4. This feature is unavailable in countries or regions without 5GHz frequency support. Refer to local laws and regulations for more information.
5. Operating frequency allowed varies among countries and regions. Refer to local laws and regulations for more information.
6. Measured with the aircraft hovering in a windless environment at sea level, carrying only the H30T (total weight 10,670 g), and from 100% battery level until 0%. Data is for reference only. Actual usage time may vary depending on the flight mode, accessories, and environment.
7. The E4 port of E-Port V2 can be expanded into four payload ports via the E-Port Hub expansion plate. For more detailed information, visit https://developer.dji.com/payload-sdk to learn more.
8. Sold separately.
9. Please follow the requirements stated in the IP55 protection rating instructions. Measured in a controlled environment. The IP rating is not permanently effective and may decrease due to product wear and tear.
10. Measured with FCC compliance in an unobstructed environment with low interference at a flight altitude of approximately 120 m. Data is for reference only. During your flight, please pay attention to reminders in the app.
11. To use 4G Enhanced Transmission, the remote controller must be equipped with the DJI Cellular Dongle 2 (sold separately) or connected to the internet via Wi-Fi. This service is not available in some countries and regions. Please consult your local dealer for details.
12. There are certain blind areas of visual sensing and infrared sensing. Positioning and obstacle-sensing performance may be affected by the flight environment and obstacle characteristics. Please fly with caution.
13. When ambient light is below 12 lux, the visual sensor switches to black-and-white mode.
14. Zenmuse H30 Series required.
15. DJI FlightHub 2 required.
16. It is recommended to use the feature when the ship speed is below 10 knots and the wind speed is below 5 m/s; exercise caution in other environments. It is recommended to reserve a 3 m Ă— 3 m takeoff and landing space on the deck. Standard landing point pattern files are available on the download page.
17. The following accessories are all compatible with Matrice 400.
18. Charging time is measured based on a 220-volt voltage.
19. Measured in a controlled environment. Results may vary depending on the environment, actual use, and firmware version.
20. Service offerings may vary by country or region. For details, please consult your local dealer. Free Repairs: Get free repairs within the coverage scope and amount; Coverage for Your Whole Fleet: Shared coverage can be extended to other DJI Enterprise devices bound to DJI Care Enterprise Plus within the same time period (30 calendar days) after the first activation and binding; Free Shipping: Available in regions covered by DJI Care Enterprise. Users are responsible for additional costs including logistics and customs duties incurred beyond the scope of coverage. The official extended warranty covers the following components: aircraft body, intelligent battery station, remote controller, single downward gimbal module, dual downward gimbal module, and third gimbal connector.
What's Included
NOTE - NO BATTERIES INCLUDED MUST PURCHASE SEPARATELY
(1) Matrice 400 Aircraft (with propeller holder)
(1) Remote Controller — DJI RC Plus 2 (with sub-2 G SDR Module)
(1) WB37 Battery (for RC)
(1) Carrying Case
(2) Landing Gear
(2) Propeller Pair
(6) Propeller Washers and Screws
(1) Remote Controller Strap & Bracket
(1) USB-C ↔ USB-C Cable
(1) Power Cable
(4) Gimbal Damper
(1) Screws & Tools Set
(1) Cleaning Tools Set
(1) Rubber Port Covers & Screws Set
Product Specifications
DJI Matrice 400 Enterprise Drone, Long-Endurance Drone Platform Product Specifications
| Category | Specification | Details |
|---|---|---|
| Product Info | Short Description | DJI Matrice 400 boasts an impressive max 59-minute flight time and payload capacity of up to 6 kg. |
| SKU | CP.EN.00000667.01 | |
| Manufacturer | DJI | |
| Compatible With | DJI Matrice 400 |
Product Manual
DJI Matrice 400 - User Manual
Product Warranty
DJI Product Warranty
These DJI After-Sales Policies (these “Policies”) only apply to DJI products (excl. DJI Dock) you purchased from DJI authorized retailers for your own use and not for resale.
These Policies are available in other languages at http://www.dji.com/service. In the event of a conflict between different translations of these terms, the English version shall prevail.
By using your DJI product, you agree to be bound by these Policies. If you are not eligible or do not agree to any of the Terms, do not use your DJI product. You may be entitled to a full refund of your purchase of the Product if you return the inactivated Product in accordance with the Part II of these Policies.
What is Covered
Under this Limited Warranty, DJI warrants that each DJI product (excl. DJI Dock) that you purchase will be free from material and workmanship defects under normal use in accordance with DJI’s published product materials during the warranty period. DJI’s published product materials include, but not limited to, user manuals, safety guidelines, specifications, in-app notifications, and service communications.
The warranty period for different products and parts vary, please check http://www.dji.com/service to verify the duration of the warranty for your particular product or parts. The warranty period for a product starts on the day following the delivery date, If you cannot provide invoice or other valid proof of purchase, then the warranty period will start from 90 days after the shipping date that shows on the product, unless otherwise agreed upon between you and DJI.
How to Obtain Warranty Service
If a product does not function as warranted during the warranty period, you may obtain after-sales service by contacting DJI’s local service center as provided in Part III of these Policies or through http://www.dji.com/support . You will need to provide a valid proof-of-purchase, receipt or order number (for DJI Direct Sales) for the warranty service.
Charges may apply for services not covered by this Limited Warranty. Please contact DJI for information specific to your location.
Please note that the warranty service is only available in the respective DJI service regions where you purchased your DJI product.
What Will DJI Do
DJI will attempt to diagnose and resolve your problem by telephone, e-mail or online chat. DJI may direct you to download and install particular software updates.
If your problem cannot be resolved over the telephone or through the application of software updates, you may be required to deliver the product to DJI for further examination. DJI will arrange for repair or replacement service at no cost if the problem falls under this Limited Warranty.
What These After-Sales Policies Do Not Cover
These policies do not cover the following:
Ă— Crashes or fire damage caused by non-manufacturing factors, including but not limited to, pilot errors.
× Damage caused by unauthorized modification, disassembly, or shell opening not in accordance with DJI’s official instructions or manuals.
× Damage caused by improper installation, incorrect use, or operation not in accordance with DJI’s official instructions or manuals.
Ă— Damage caused by an unauthorized service provider.
Ă— Damage caused by an unauthorized modification of circuits, mismatch, or misuse of battery and charger.
Ă— Damage caused by flights not following recommended instruction manuals.
Ă— Damage caused by operating the product in bad weather (i.e. strong wind, rain, sand or dust storm, etc.).
Ă— Damage caused by operating the product in a surrounding environment with electromagnetic interference (i.e. mining areas, areas with radio transmission towers or high-voltage wires nearby, substations, etc.).
Ă— Damage caused by operating the product in a surrounding environment with wireless interference (i.e. transmitters, video links, Wi-Fi devices, etc.).
Ă— Damage caused by operating the product at a weight greater than the safe takeoff weight as specified in the instruction manuals.
Ă— Damage caused by a forced flight when components have aged or been damaged.
Ă— Damage caused by a reliability or compatibility issue due to use of unauthenticated third-party parts.
Ă— Damage caused by operating the product with a defective battery or at low battery.
Ă— Uninterrupted or error-free operations on the product.
Ă— Loss of, or damage to, your data saved in your product.
Ă— Not provided flight logs which are used for accident data analysis.
Ă— Any software, whether provided with the product or installed subsequently.
Ă— Failures or damage caused by any third-party products, including the products or accessories provided or integrated into your product by DJI at your request.
× Any technical or other support, such as assistance with “how-to” questions or inaccurate product set-up and installation.
Ă— Products or parts with an altered identification label or from which the identification label has been removed.
Limitation of Liability
When receiving service, DJI is responsible for loss or damage to your product only while it is in DJI's possession or in transit, if DJI is responsible for transportation.
Dji is not responsible for loss or disclosure of any data, including confidential information, proprietary information, or personal information, contained in a product.
Dji will not be liable for any failure or delay in performance due to causes beyond DJI's reasonable control (such as fire, explosion, power blackout, earthquake, flood, severe storms, strike, embargo, labor disputes, acts of civil or military authority, war, terrorism (including cyber terrorism), acts of God, acts or omissions of Internet traffic carriers, actions or omissions of regulatory or governmental bodies (including the passage of laws or regulations or other acts of government that impact the delivery of Services)).
Under no circumstances, and notwithstanding the failure of essential purpose of any remedy set forth herein, shall DJI, its affiliates, suppliers, resellers, or service providers be liable for any of the following even if informed of their possibility and regardless of whether the claim is based in contract, warranty, negligence, strict liability or other theory of liability: 1) third party claims against you for damages; 2) loss, damage or disclosure of your data; 3) special, incidental, punitive, indirect or consequential damages, including but not limited to lost profits, business revenue, goodwill or anticipated savings. In no case shall the total liability of DJI, its affiliates, suppliers, resellers, or service providers for damages from any cause exceed the amount of actual direct damages, not to exceed the amount paid for the product.
The foregoing limitation does not apply to damages for bodily injury (including death), damage to real property or damage to tangible personal property for which DJI is liable under law.
As some states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, the above limitation or exclusion may not apply to you.
Limitation Of Warranty
To the extent permitted by law, except as expressly provided in this limited warranty, DJI disclaims all warranties of any kind, whether statutory, express or implied, including: (a) any implied warranty of merchantability, fitness for a particular purpose, title, quiet enjoyment, or non-infringement; and (b) any warranty arising out of course of dealing, usage, or trade. The DJI entities do not warrant, except as expressly provided in DJI limited warranty, that the product, product accessories, or any portion of the product, or any materials, will be uninterrupted, secure, or free of errors, viruses, or other harmful components..
Should such warranties cannot be disclaimed, DJI limits the duration and remedies of such warranties to the duration of this express warranty and, at DJI's option, the repair or replacement services provided in this limited warranty.
Some jurisdictions may prohibit a disclaimer of warranties and you may have other rights that vary from jurisdiction to jurisdiction
Your Other Rights
This Limited Warranty provides you with extra and specific legal rights. You may have other rights according to the applicable laws of your state or jurisdiction. You may also have other rights under a written agreement with DJI. Nothing in this Limited Warranty affects your statutory rights, including rights of consumers under laws or regulations governing the sale of consumer products that cannot be waived or limited by agreement.
DJI Warranty
Product FAQs
DJI Matrice Product FAQs
What is the ingress protection (IP) rating of DJI Matrice 400? Can I fly the drone in the rain?
It is IP55 rated. Do not fly in rain heavier than 100 mm / 24 h.
The IP rating is not permanently effective and may decrease due to product wear and tear.
What does the sensing system of DJI Matrice 400 consist of?
Omnidirectional binocular vision system
Downward-facing binocular vision system
LiDAR (horizontal rotating + upward)
Downward 3-D infrared range sensor
Six-directional mmWave radar
How is the obstacle-avoidance capability of DJI Matrice 400?
Power-line sensing:
Facing a main line (21.6 mm steel-core wire) — obstacle sensing supported up to 25 m/s.
Facing both main (21.6 mm) and distribution (12 mm) lines — obstacle sensing supported up to 17 m/s.
Performance varies with clouds, fog, rain, snow, object material, and shape. The aircraft cannot actively avoid fast-moving objects; fly with caution. The mmWave radar function is unavailable in some countries/regions.
How is the payload capacity of DJI Matrice 400?
The third gimbal connector supports up to 6 kg. When using the single downward gimbal, dual downward gimbals, and third connector together, the combined weight of non-DJI payloads must not exceed 6 kg. Contact the payload manufacturer for a test report to ensure safe flight under low-battery conditions.
Does DJI Matrice 400 use dual batteries or a single battery?
Single battery.
What is the certification level of DJI Matrice 400 in Europe?
DJI Matrice 400 is C3 certified by the European Union Aviation Safety Agency (EASA).
How do I activate DJI Matrice 400?
With DJI RC Plus 2 Enterprise Enhanced, connect to the internet via Wi-Fi or phone hotspot, then follow on-screen prompts to activate. After RC activation, connect the RC to the aircraft in DJI Pilot 2 and follow the prompts to activate the drone.
Without a 4 G dongle, how can I use Network RTK services with DJI Matrice 400?
Connect the remote controller to Wi-Fi and access Network RTK via the controller.
Are Network RTK services bound to the remote controller or the aircraft?
They are bound to the remote controller.
Does DJI Matrice 400 support quick start?
Yes. A built-in capacitor powers key components during battery swaps; if replacement finishes within 45 s, the aircraft resumes operation immediately.
